FREQUENTLY ASKED QUESTIONS
Answers to the common questions we’ve received from prospective clients.
How do I know your work will help my business grow?
Although designers and developers can’t guarantee results, our goal-oriented process has a track record of meeting real business needs for clients time and time again. Would you rather work with someone focused on selling you time and pixels or someone focused on helping your business flourish? Together, we will work to find a way for your business to see a return on investment, or we will recommend that the project is not launched.
How much does a website or app cost?
How much creative control do I get?
You’ll have complete control over the appearance of your project. Whether web, print, or motion, you’ll have the opportunity to follow along with the build, review and request alterations, and provide the final approval of your media creation(s).
How do you handle payments?
We prefer to collect 100% payment upfront to schedule the project on our calendars and ensure the time is completely reserved for your project. Our time is best spent solving problems and helping your business, not tracking down payments. However, if you aren’t comfortable with that, we can break payments up into multiple installments, as long as payments are made prior to starting the next part of the project. We also tie payments to dates in the calendar, not deliverables. This helps keep everyone on schedule and continually reserves time on our calendars prior to starting work.
Will you travel to meet clients?
When possible and applicable, we will travel to meet our clients in person. This is especially helpful with larger projects where face-to-face communication would improve the strategy and overall results. Depending on our specific arrangement, travel costs may be built into the project budget. Otherwise, email and telephone are also used regularly.
Do you know how to code?
Yes! We’re actually quite fluent in HTML, PHP, CSS, JS, MySQL, WordPress and more. We are able to bring our designs to life through code and work closely with you to ensure the interface is implemented correctly. We can play as little or as big a role in the development process as needed to help you reach your objectives.
Tell Us About Your Project
We are independent consultants who can deliver world-class solutions that solve your toughest business problems. We look forward to exceeding your expectations.